Terms of Service


These Terms & Conditions govern your access to and use of Unity Microfinance Bank’s services, including but not limited to, account creation, loan services, online banking, and financial products. By using our services, you agree to these terms.

1. Account Eligibility

To open an account with Unity Microfinance Bank, you must:

  • Be at least 18 years old.
  • Provide accurate, complete, and up-to-date information during registration.
  • Ensure that your use of our services complies with all applicable laws and regulations.

We reserve the right to verify your identity and refuse account creation if the information provided is incomplete or deemed inaccurate. You are responsible for the security of your login credentials. In case of unauthorized access, you must notify us immediately.

2. Services Provided

Unity Microfinance Bank provides a variety of services including:

  • Savings Accounts: Open accounts to securely save and manage your money.
  • Loans: Access microloans, business loans, and personal loans with flexible repayment plans.
  • Digital Banking: Use our mobile and online banking platforms for fast and convenient transactions, balance checks, and more.

Please be aware that some services may have specific eligibility requirements, and fees may apply. These will be communicated to you upon account setup or service registration.

3. Security and Privacy

We prioritize the security of your personal and financial data. All online transactions are encrypted to prevent unauthorized access. You are responsible for safeguarding your login credentials and ensuring your devices are protected against unauthorized access. Unity Microfinance Bank is not responsible for any losses resulting from compromised login information unless it is due to our negligence.

4. Fees and Charges

Some services provided by Unity Microfinance Bank may incur fees, such as account maintenance, transaction fees, or service charges. You will be informed of these fees prior to using the service. We reserve the right to modify the fees at any time with prior notice to you via email or other communication channels.

5. Dispute Resolution

If a dispute arises between you and Unity Microfinance Bank, we encourage you to reach out to our customer service team to resolve the issue. If the dispute cannot be resolved, you may seek resolution through:

  • Arbitration: Disputes that cannot be resolved amicably will be subject to arbitration in accordance with the applicable Nigerian laws. You agree to resolve the dispute through arbitration rather than court litigation.
  • Governing Law: These terms are governed by the laws of Nigeria.

6. Modification of Terms

We reserve the right to update or modify these terms at any time. Any changes will be communicated to you, and your continued use of our services will be considered acceptance of the updated terms. You are encouraged to review these terms periodically.